Terms & Conditions
1 Definition
“The Company” means Show Business Interiors Limited.“The Buyer” means the person, firm, or company ordering or buying goods from the Company. “Goods” means the whole or part of any goods and services that the Company agreed to supply to the Buyer. “The Contract” means the supply of the goods in accordance with these Conditions.2 General
a) All quotations and orders are subject to these Conditions, which shall apply in place of and prevail over any terms and conditions contained in the Buyer’s order or in correspondence or elsewhere or implied by trade, custom or course of dealing, unless agreed by both parties in writing and signed by a Director of the Company.
b) The Company shall not be bound by any variation, waiver, or addition of these Conditions except as agreed by both parties in writing and signed by a Director of the Company.
c) Any concession or waiver by the Company at any time of any part of these Conditions shall not prejudice the Company’s right to enforce or rely on such Conditions subsequently.
3 Prices
a) Quotations are valid for thirty days, unless otherwise specified on the quotation.
b) Prices quoted are net ex-works, excluding Value Added Tax.
c) The Company shall be entitled to increase the price for its services should the Buyer alter their instructions after the date of quotation.
4 Payment
a) All invoices are due for payment within the terms specified in our written quotation. If a specific payment period is not stated, then 30 days net from the date of the invoice at the Company’s office will apply.
b) The Company reserves the right to charge interest at 8% above the Bank of England base rate, calculated on a daily basis on overdue accounts.
c) The Company reserves the right to withdraw credit terms and substitute cash with order or cash on delivery terms.
d) The Company reserves the right to suspend deliveries or cancel or suspend outstanding orders when the Buyer’s account is overdue.
e) Should payments not be made in accordance with 4(a) and the Company deem it necessary to pass an account to a debt collection agency or its solicitors for collection, the total sum owed by the Buyer will become due for payment and the Buyer will be liable for all costs incurred in addition to the outstanding account.
f) ‘Instant Living’ – In addition to the above the Company requires full payment, up front, at the point of order.
5 Delivery
a) All delivery dates are quoted in good faith. The Company shall not be liable for any loss or damage (whether direct or consequential) whatsoever arising from any delay in the delivery of the goods, nor will any such delay entitle the Buyer to cancel or rescind the Contract.
6 Transfer of Legal Title
a) The legal title in the goods shall remain in the Company until the Company has received payment in full for the goods. Once delivered, the Company accept no liability for accidental loss or damage to the goods, and the Buyer is responsible for insuring the goods from the date of delivery.
b) If the Buyer (who shall in such case act on its own account and not as an agent for the Company) shall, in the normal course of business, sell the goods before making payment in full for them, the beneficial entitlement of the Company therein shall attach to the proceeds of such sale or to the claim for such proceeds.
c) So long as the legal title in the goods remains with the Company, the Company shall have the right, without prejudice to the obligation of the Buyer to buy the goods, to repossess the goods (and for that purpose go upon any premises occupied by the Buyer).
7 Warranty
The Company warrants that the goods are free from any defect for six months from the date of invoice. The Company’s liability under this section shall be limited to making available a free-of-charge replacement for the defective goods. The Company’s liability under this warranty is also conditional upon the following: -
• The goods not having been subjected to any abnormal or improper use;
• The goods have been properly stored and used by the Buyer;
• The goods not having been damaged by the Buyer, whether by accident or neglect;
• The defect not arising as a result of normal wear and tear;
• Written notice of the defect being given to the Company within seven days after discovering the defect.
• Wall fixed items e.g. headboards, prints, mirrors, window treatments, heavy objects/surrounds, are subject to a one-month warranty. After this date, the Buyer should be responsible for ongoing monthly checks on these specific items identified e.g. pull or push tests
• Electrical items provided by the Company that offer a warranty, e.g. TVs, fires, etc., the Company will register the warranty. The warranty will be registered in the name and address of the Buyer. The Buyer will be responsible for providing the Company with the correct name and address for the warranty. The Buyer will be responsible for the ongoing warranty after install.
8 Cancellation and Amendment of Orders
The Buyer shall not be entitled to cancel or amend the Contract. The Buyer shall indemnify the Company against all losses (including loss of profits), costs, and all other expenses and damages (whether direct or consequential) occasioned by such cancellation or amendment. Any deposits paid on orders are non-refundable. Any installation postponed will incur a penalty charge as follows:-
• >48 working hours' notice (weekends not included) FOC
• <48 working hours' notice (weekends not included) £900 per plot
• Cancellation on day of install or install terminated by SBI due to site conditions £1,900 per plot + 3rd party costs incurred by SBI
• ‘Instant Living’ Projects will incur a penalty charge of £900 per plot if less than 48 working hours’ notice (weekends not included) is given of postponement.
• ‘Instant Living’ In the event of a plot amendment after the initial check measure has taken place, a charge of £450 will be applied for the revisit.
The Company reserves the right to collect a stage payment of 75% of the total invoice value excluding VAT, in the event of a delay to the pre-agreed installation timetable that exceeds eight weeks.
Following delays exceeding 8 weeks, each show home will be subject to storage charges at £95 per week, which will be invoiced at month-end.
9 Marketing
Intellectual Property Rights All intellectual property rights, including but not limited to trademarks, logos, marketing collateral, copyrights, and designs, used in relation to our interior design services, are the exclusive property of Show Business Interiors. Any use or reproduction of our intellectual property without our express permission is strictly prohibited.
GDPR Compliance The Company are committed to protecting the privacy and personal data of our clients. The Company comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our interior design services, you consent to our collection, use, and processing of your data as outlined in our privacy policy. You can opt out at any time. For further details, please review our comprehensive privacy policy on our website.
Copyright The Company respect the intellectual property rights of others and expects the Buyer to do the same. All content, including but not limited to text, images, and designs, provided by the Company in connection with our interior design services, is protected by copyright laws. The Buyer may not use or reproduce any of our copyrighted content without the Company express permission.
PR and Award Recognition
The Company reserves the right to use project images for PR and award submissions. Recognition through awards will be subject to mutual agreement, ensuring a collaborative approach to showcasing the success of our joint projects. Additionally, the Company reserve the right to publicise and celebrate these achievements to amplify the success of our collaborations.
Social Media
The Company reserves the right to use project images on social media. Specific campaigns will be coordinated with the Buyers team beforehand to ensure a collaborative approach. Guidelines for tagging and crediting will be provided to ensure proper accreditation. The Company appreciates the Buyers agreement to provide accreditation to the Company, including social media tags, digital content photography and videography credits, backlinks to our website, and relevant quotations in any PR content.
Photography and Videography
Professional photography and videography sessions will adhere to a defined schedule, planned in coordination with the Buyers team. Depending on the project, the Company retain the right to use and edit project photos and videos for promotional purposes.
Marketing Rate Card
The Company marketing rate card supports clients' marketing campaigns. Please note that costs may be subject to change; however, the Buyer will be informed prior to any written agreement. All options include a virtual meeting with a marketing representative to discuss the package logistics. By paying for these services, the Buyer agrees to the accreditation terms outlined above.
Acceptance of Terms
By purchasing our services, you acknowledge that the Buyer has read, understood, and agree to be bound by these Terms of Sale Agreement.
Amendments
We reserve the right to amend this Agreement at any time. Any changes will be effective immediately upon posting the updated Agreement on our website. Your continued use of our services after any amendments constitutes your acceptance of the new terms.
10 Site Working and Health & Safety
The Company should have safe and reasonable access to the site prior to any installations being carried out.
All emergency procedures, fire precautions and evacuation procedures must be communicated to any employees of the Company who are to work on a customer’s site/premises.
Should the site be deemed unsafe or not fit for installation on arrival, and we are unable to complete the install, it will require postponement, and a penalty charge of £1,900 will be charged.
11 Force Majeure
The Company reserves the right to cancel, vary or suspend the operation of contract of sale if events occur which are in the nature of force majeure including (without prejudice to the generality of the foregoing) fire, floods, storm, breakdown, strikes, non availability of services, materials or any other event whatsoever outside the control of the Company; and the Company shall not be held liable for any breach of contract resulting from such event.12 Limitations on our Liability
The Company strives to maintain the highest levels of service; however, in the event that we are found to be liable for an error to the Buyer, we are insured. The amount we are insured for is limited. Details of our cover are available on request.
13 Insolvency of The Buyer
Should the Buyer become insolvent during or prior to a contract, the Company reserve the right to cancel or suspend further deliveries.
14 Proper Law and Jurisdiction
This contract shall be subject to English law, and the parties shall submit to the exclusive jurisdiction of the English courts.
15 Headings
The headings of these conditions are for convenience only and shall have no effect on the interpretation thereof.