Investing in Our Team to Make Your Experience Better!
As our business grows, our teams get busier and it is so important to us at Show Business Interiors that our customers continue to receive the same high level of customer service that they have always received. We like our customers to feel that we are approachable, reliable and at the top of our game.
With this in mind, 2018 saw Show Business launch a new and exciting training programme for our staff. With focus on Customer Service and Team Leader Training, we have linked with Macclesfield College to deliver a high standard, in house training programme which has been backed up with development modules from our management team.
High level of customer care
This month, we have seen the completion of these training units and with that completion, an even higher level of customer care can be seen in the teams. Focus on customer care, problem solving and staff support has seen the team develop to an even higher level of expertise and proficiency.
Well done to all of our team that have completed their City and Guilds training! We hope that you have enjoyed the experience and we can already see the positive impact that this training has had on your working methods… which were excellent to begin with! Congratulations on your hard work and success!